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Hotel Brossard Reservation Policies

The staff of the Brossard Hotel looks forward to your visit. Until your arrival, we invite you to read our internal policies and to contact us by phone at 514.890.1000 if you need additional information.

Thanks for trusting us!

Pets are not allowed. A penalty in the amount of $200.00 will be charged in case of non-compliance with this policy. Only service animals are allowed (proof must be presented at check-in).
Cancel by 4pm 1 day prior to arrival to avoid a penalty of equal to 1 night's stay plus tax in the room category booked.
You can arrive and access your room from 4 p.m.
The room must be vacated by 11:00 a.m. so that our housekeeping staff can clean the room and make it available for the next occupants.
This kind of request can be handled by our staff only on the day of your arrival. Please ask at the reception when you check in.
Early arrival: Depending on availability and for an additional cost, it would be possible to access your room before 4:00 p.m.
Late check-out: Depending on availability and for an additional cost, it would be possible to leave your room no later than 4:00 p.m.
Any breakage or damage to the room and hotel facilities will be charged on the credit card on file.
Mandatory, it will be requested upon arrival at check-in. You may be required to show a photo ID upon check-in.
All sports equipment is forbidden in the rooms (including bicycles). If this rule is broken, we may ask you to leave.
All rooms at the property are non-smoking. A penalty of $200.00 or more applies in case of non-compliance and/or smell of smoke in order to eliminate the smell and put the room back in a rentable state.
You will be charged one night if you do not show up on the date of your reservation.
The number of guests must be confirmed at the time of booking, and any changes must be approved prior to arrival. In any case, the number of customers can never exceed the predetermined maximum number for the unit and an additional $10.00 per person will be charged.
In order to respect the sleep and tranquillity of our guests any excessive noise that disturbs the tranquillity of the guests could result in your eviction from the hotel without refund and with charge to cover additional costs of control and/or compensation to other customers.